Department of

Hospitality Management

Your Gateway to the World of Hospitality: Learn, Grow, Succeed

Hospitality management is at the heart of an ever-evolving global industry, and now is an exciting time to be part of it. From luxurious hotels to innovative culinary experiences, the hospitality sector is constantly transforming, offering endless opportunities for those ready to lead and innovate.

Established in 2007 under the Faculty of Tourism, Hospitality, and Management, the Department of Hospitality Management offers world-class programs designed to equip students with the skills, knowledge, and experience needed to thrive in the dynamic hospitality industry. 

With a focus on culinary arts and hospitality management, we prepare students to lead, innovate, and excel in an ever-evolving industry. Whether you dream of managing world-class hotels, creating unforgettable culinary experiences, or shaping the future of hospitality, our programs are designed to equip you with the skills, knowledge, and connections to succeed.

Explore our programmes

Explore our diverse range of programs designed to equip students with industry-relevant skills and knowledge. 

our Mision

To provide high quality education, training, research and complementary services that address the need for a competency-based curriculum and produce employable graduates with a sound theoretical, practical and professional base appropriate for the hospitality industry in Malawi.

our Vision

To be recognised as a champion in hospitality education, research, scholarship and industry engagement in Malawi and the region.

Our Values

Professionalism, Integrity, and Service.

  • Why Choose Us

    Industry-Relevant Curriculum

    Our programs are continuously updated to reflect the latest trends and demands of the hospitality industry, ensuring our graduates are equipped with skills that meet real-world needs.

    Industry-Relevant Curriculum

  • Why Choose Us

    Expert Faculty

    Learn from seasoned professionals who bring years of industry experience and teaching excellence to the classroom, providing mentorship and guidance to help you reach your full potential.

    Expert Faculty

  • Why Choose Us

    State-of-the-Art Facilities

    Gain hands-on experience in our modern classrooms, fully equipped laboratories, and libraries, all designed to support your learning and development.

    State-of-the-Art Facilities

  • Why Choose Us

    Global Opportunities

    • Through internships, networking events, and industry partnerships, you’ll gain valuable exposure to a wide range of career opportunities across the globe.

    Global Opportunities

    Latest News & Updates

    Stay informed with the latest developments, research breakthroughs, and events from our department. From industry collaborations to academic milestones, explore how we’re making an impact.

    Meet Our Team

    At the heart of our success is a dynamic and diverse team of dedicated professionals committed to excellence in teaching, research, and innovation. Our faculty and staff bring a wealth of expertise and industry experience, fostering an environment where knowledge meets practice. Whether guiding students, pioneering groundbreaking research, or shaping industry partnerships, our team works collaboratively to drive academic excellence and real-world impact.

    Evance Makolija

    Lecturer, Head of Department

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    Evance Makolija

    Lecturer, Head of Department

    Dr. Michael Sepula

    Senior Lecturer

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    Dr. Michael Sepula

    Senior Lecturer

    Dr. Lameck Khonje

    Senior Lecturer, Dean of Faculty

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    Dr. Lameck Khonje

    Senior Lecturer, Dean of Faculty

    Wilson Banda

    Lecturer

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    Wilson Banda

    Lecturer

    Natasha Runganga

    Lecturer

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    Natasha Runganga

    Lecturer

    Geoffrey Mhango

    Lecturer

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    Geoffrey Mhango

    Lecturer

    Research, Outreach and Publications

    Our department and research teams actively publish in peer-reviewed journals, contributing valuable insights to the fields of ICT, Cybersecurity and Data Science. These publications reflect our commitment to academic excellence and our drive to address pressing global challenges.

    • Kankhuni, Z., Ngwira, C., Sepula, M. B., & Kapute, F. (2023). Modelling the relationship between higher education service quality, student engagement, attachment, satisfaction, and loyalty: a case of a Malawian public university. Journal of Teaching in Travel & Tourism, 23(2), 1-24. https://doi.org/10.1080/15313220.2022.2128983
    • Khonje, L. Z., Bello, F. G. & Sepula, M. B. (2021). Sustainable Environmental Practices in Malawian Hotels. African Journal of Hospitality, Tourism and Leisure, 10(1), 376-387. DOI: https://doi.org/10.46222/ajhtl.19770720-106
    •  
    • Sepula, M. B. (2019). Predicting Customer Satisfaction Using a Two-Level Service Expectation Framework: Empirical Evidence from Star Rated Hotels in Malawi, African Journal of Education, Science and Technology, 5(3). 100-115.

     

    • Sepula, M. B. & Bello, F. G. (2019). Guests’ Perceptions of Official Hotel Rating System Dimensions in Star-Rated Hotels in Malawi. Global Review of Research in Tourism, Hospitality and Leisure Management (GRRTHLM), 5(1), 715-743, ISSN: 2311-31189
    • Sepula, M. B. & Korir, J. C. (2019). Tourism and Hospitality Policy Strengths, Weaknesses and its Effectiveness: Lessons for Malawi. International Journal of Economics, Business and Management Research, 3(5), 140-154, ISSN: 2456-7760
    • Sepula, M. B., Kieti, D. M., Korir, J. C., Cheloti-Mapelu, I., & Bello, F. G. (2018). Does Grading Standard as a Dimension of Hotel Rating System predict Customer Satisfaction? Empirical Evidence from Malawi, Journal of Tourism and Hospitality Management. 6(2), 149-163, DOI: 15640/jns.v6n2a13
    • Sepula, M. B. & Shirandula, D. (2017). Influence of Customer Service on the Performance of Hospitality Enterprises: Lessons from Sunbird Tourism Limited in Malawi, African Journal of Tourism, Hospitality and Leisure Studies. 3(1), 6-16.
    • Shirandula, D., Cheloti-Mapelu, I., & Sepula, M. B. (2017). Relationship between gender and proactive work behaviour in the Kenya’s hotel industry, African Journal of Tourism, Hospitality and Leisure Studies. 3(1), 1-5.
    • African Journal of Hospitality, Tourism and Leisure, Volume 6 (3) – (2017) ISSN: 2223-

    814X Copyright: © 2017 AJHTL – Open Access- Online @ http//: www.ajhtl.com

    Corporate Social Responsibility (CSR) Practices in the Hospitality Industry in Malawi

    Book Chapters:

    • Chilembwe, J. M. & Sepula, M. B. (2017). Corporate Social Responsibility: Practices in Tourism and Hospitality Industry in Malawi. In C. Koutra (ed). Corporate Social Responsibility: Applications of Good Practices and Malpractices in Tourism and the Hospitality Industry in the Developing World. pp87-118, New York: Nova Science Publishers, Inc.

    Service

    Committed to Excellence and Service: Empowering the Community and Beyond.

    Perfection

    Driven by Perfection: Nurturing Exceptional Talents and Achievements.

    Self Reliance

    Building Self-Reliance, Unleashing Potential: Empowering Individuals to Shape Their Own Future.

    Get In Touch

    Ezekiel Namacha

    Head of Department

    Email: makolija.e@mzuni.ac.mw